Fee schedule and legal documents
* Montant virtuel disponible sur votre compte de trading, utilisé pour le paiement des frais de courtage. En savoir plus.
** Lorsque le terminal de carte de crédit ne peut se connecter au processeur de système de carte (p.ex. dans les avions)
General conditions & other forms
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FAQ – Prepaid & Credit Cards
- You can order a Silver or a Gold multi-currency credit card with a trading account only.
- You can order a Silver prepaid card with a Forex, Trading and Saving account.
Your card will be activated upon your first cash withdrawal or transaction in a shop using a payment terminal that requires entering a PIN code*.
* Exceptionally, some payment terminals do not interrogate your card limit on entering your PIN code. In this case, the card cannot be activated and you must try with another payment terminal or make a cash withdrawal.
Contactless payments can be made on any payment terminal with a contactless symbol, by simply holding your card close to this symbol. The contactless payment may be refused and you may be required to enter your PIN code if you have reached your contactless limit*.
* The contactless limit is CHF / EUR/ USD 80 or equivalent of accumulated expenses made without entering your PIN code. Moreover, you cannot use the contactless method more than 10 times without entering your PIN code.
The contactless limit is renewed once you next use your PIN code.
For example, if you made two purchases of GBP 15 using the contactless method, you will not be able to make a new purchase for EUR 15 in this manner as your limit will have been reached. To continue making contactless payments, you have to enter your PIN code so the contactless limit will be renewed.
The authorization amount can differ from the final transaction amount if the amount blocked by the seller is higher or if exchange rate or cash withdrawal fees apply.
Your online purchases are protected with 3-D Secure, the internationally recognized security standard for online payments by card.
Trading Credit is a virtual amount with a variable value. During your trading operations, the trading fees relating to transactions are automatically deducted from the Trading Credit until such time as the balance is zero. The Trading Credit can only be used on the products and stock markets traded on the platform or via the mobile application of Swissquote. It may not be used to cover the fees for crypto trading or Forex.
The Trading Credit cannot be converted into cash and it is only valid for a limited time. Once it has expired, the amount is removed from the account, even if it has not been utilised in full.
Payment Card Service Helpdesk
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In case of problems with your card
Tel. +41 58 721 93 93 (24/7)